Frequently Asked Questions

We accept Visa, Mastercard, American Express, and Discover & Diners Club for our subscription services.

Yes, you can cancel your subscription at any time. The cancellation will take effect from the next billing cycle, allowing you to continue using the service until the end of your current cycle. Please note that we do not offer refunds for unused portions of the subscription period.

Yes, you can ask the SMS AI Assistant any question, and it will do its best to find the most accurate information available from Google to answer your query.

Currently, the SMS AI Assistant does not provide news updates, but we plan to add this feature in the future.

You can contact our customer support team by sending a message through our website, emailing us directly, or calling our support hotline available on our contact page.

Our AI assistant can handle a wide range of queries including directions, recipes, historical facts, real-time weather updates, and currency exchange rates.

It adapts to user preferences and conversation style through advanced artificial intelligence and machine learning algorithms.

The assistant is designed to benefit seniors, individuals in remote areas with limited internet access, and anyone preferring traditional cellular services over internet-based applications.

It bridges the digital divide by providing essential information and services through SMS, ensuring equal access for all demographic groups regardless of technical proficiency or internet accessibility.

We do not keep chat history or user data after an account has been closed. While we can ensure our compliance, we utilize third-party AI providers like OpenAI and Groq, who claim not to retain data but we cannot guarantee their practices.

Currently, you can connect only one SMS number per subscription. However, if you have multiple devices sharing the same SMS number, you can access the assistant from each device. We may consider multiple connections per subscription in the future.

Currently, we do not offer a trial period. We are exploring the possibility and may introduce a trial in the future to let potential users experience our service before subscribing.

Yes, our AI assistant can support most languages, even those not listed within our UI. Simply ask the assistant to respond in your preferred language, and it should be able to accommodate your request.

Occasionally, the assistant may struggle to retrieve data due to the complexity of creating effective prompts (prompt engineering) and the inherent challenges in AI's ability to extract questions accurately. Also, the availability of real-time data depends on Google, which may not always have the answers.

While our AI assistant strives for accuracy, like all AI systems and humans, it may not always provide correct responses. We continually work to improve its performance and reliability.

The AI assistant is programmed to promote respectful interactions and does not tolerate rude behavior or inappropriate comments. We encourage users to maintain a polite and respectful dialogue.

Our SMS AI Assistant is powered by ChatGPT from OpenAI and Llama 3 from Meta, which we access via Groq Cloud. These cutting-edge technologies enable us to provide accurate and responsive assistance across a wide range of queries.